Citizen's guide

Guidance & procedures

Find the documents to provide, the offices in charge and the police units near you. The national map helps you quickly find a service, check its opening hours and get directions from where you are.

Useful documents

Documents to provide & procedures

The main formalities are gathered here, with the documents required and the recommended place to apply.

4 Key procedures
Biometric passport

Issued by the Border Police Directorate. The applicant must attend in person for biometric enrolment.

Documents to provide

  • Extract of birth certificate or substitute court judgment.
  • Copy of the NINA form or of the CNIBS.
  • Certificate of occupation, if applicable.
  • Previous passport, for a renewal.
  • Payment receipt or tax stamp.
Where to apply: Border Police Directorate or its regional offices.
Biometric identity card

Official identification document, intended to replace older identity documents under the procedures in force.

Documents to provide

  • Individual RAVEC form or NINA number.
  • Extract of birth certificate.
  • Certificate of residence.
  • Certificate of occupation.
Where to apply: Police stations, brigades or authorised administrative authorities.
Certificate of good conduct

Document attesting to a citizen's good conduct, often required for competitive exams, recruitment or administrative files.

Documents to provide

  • Handwritten application bearing a tax stamp.
  • Copy of a valid identity document.
  • Attendance in person with two witnesses carrying their identity documents.
Where to apply: Police station of your place of residence.
Declaration of loss

Procedure to follow when official documents are lost or stolen: passport, biometric card, driving licence, vehicle registration certificate.

Documents to provide

  • Valid identity document, or a copy of the lost document if available.
  • Tax stamp.
  • Declaration to be completed on site.
Where to apply: Nearest police station or office in charge.
National map

Police units and services

Search for a unit by name or neighbourhood, filter by type, then click a card or a marker to see its details.

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